Refund and Returns Policy

Effective Date: March 03, 2024

Welcome to SpectrumSavers.com, operated by Shazia Bukhari Inc. (“we”, “us”, “our”). We want you to be completely satisfied with your purchase from our website. If you are not satisfied with your order for any reason, we offer a hassle-free returns and refunds policy subject to the terms and conditions outlined below.

  1. Eligibility:

To be eligible for a return and refund, the following conditions must be met:

  • The return request must be initiated within 30 days of delivery.
  • The Product must be unused, in its original condition, and in the original packaging.
  • The Product must be returned with all accessories included.
  • Products purchased through third-party retailers or resellers are not eligible for return or refund through SpectrumSavers.com.
  1. Initiating a Return:

To initiate a return, please follow these steps:

  • Contact our customer support team at shaziabukhari@yahoo.com to request a return authorization.
  • Provide your order number, name, email address, and reason for the return.
  • Our customer support team will provide you with further instructions and a return shipping label, if applicable.
  1. Return Shipping:

You are responsible for shipping the Product back to us. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the Product. Return shipping costs are non-refundable, unless the return is due to our error or a defective Product.

  1. Refund Process:

Once we receive your returned Product and verify its eligibility, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

  1. Restocking Fee:

A restocking fee of [insert restocking fee amount, if applicable]% may apply to returns for reasons other than product defects or errors on our part. This fee will be deducted from your refund amount.

  1. Exchanges:

We do not offer direct exchanges at this time. If you wish to exchange a Product for a different item, please initiate a return for the unwanted item and place a new order for the desired item separately.

  1. Contact Us:

If you have any questions or concerns about our refunds and returns policy, please contact our customer support team at shaziabukhari@yahoo.com. We are here to assist you and ensure your satisfaction.

Thank you for shopping at SpectrumSavers.com. We appreciate your business and hope you enjoy your purchase!